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Texas Department of Insurance
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My home was damaged by a storm

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Depending on the kind of damage your home has and where you live, you may need to file more than one insurance claim. If you need information, have a complaint, or can't locate your agent or company, call our Help Line at 800-252-3439.
  1. If you have a windstorm policy

    If you have a policy with the Texas Windstorm Insurance Association, report those claims at 800-788-8247.

  2. If you have flood insurance

    Work with your flood insurer to begin the claims process.

    • If you have flood insurance through the National Flood Insurance Program, visit FloodSmart.gov for information about how to file a claim.
    • Document the damage.
  3. Homeowners claims

    Your homeowners policy may cover:

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Questions? Call us at 800-252-3439.

Last updated: 5/21/2024