We can help you resolve complaints about property, title, health, and workers' compensation insurance. Learn how to get help with an insurance complaint.
Insurance complaint data sets
Complaint data compiled by TDI is available on the Texas.gov’s Open Data Portal. The portal allows users to view, sort, filter, create charts and graphs (“visualize”), and export.
- Insurance complaints: All data
Each complaint is assigned a complaint number, and the data set includes a row for each person and organization named in each complaint. This means some complaint numbers are listed multiple times. - Insurance complaints: One record / complaint
This data set does not list the people and organizations named in a complaint. Unlike the “All data” dataset, each complaint number is listed only once. - Insurance complaint totals (pie chart)
This data set is based on the “All data” data set. It shows the total number of complaints closed by TDI. - Complaint indexes and policy counts for insurance companies
This data set includes counts for confirmed complaints and policies in force by company name and line of coverage.
NAIC consumer complaint reports
The National Association of Insurance Commissioners (NAIC) combines complaint data from all states to provide the following reports:
- Complaints by reason
- Complaints by type of insurance / coverage type
- Complaints by disposition (how resolved)
NAIC Consumer Insurance Search
The NAIC provides a search tool to look up company profiles. The data includes the number of justified complaints filed against the company, financial overview, and licensing report.