Have a question about insurance in Texas? Call the Texas Department of Insurance’s Help Line at 800-252-3439.
It’s open weekdays from 8 a.m. to 5 p.m. Central time. Experts take questions in English, Spanish, and other languages.
Operators can:
- Talk you through steps you need to take to file an insurance claim—and share your rights under Texas law.
- Connect you to consumer tips about auto, home, health, life, and other kinds of insurance.
- Check if a company or agent is licensed in Texas – and if they faced disciplinary action.
- Tell you how to file a complaint so TDI can look into your issue.
Learn more about the Help Line from the Texas Insurance podcast.
Learn more
Tips and help
Help and complaints: Get help with questions and issues with your insurance company or agent.
Insurance tips: Learn how to save on insurance, get the coverages you need, and protect yourself from fraud.
Videos: Get informed on a range of insurance topics.
Podcasts: Hear tips and get answers about insurance.
