How to get help with an insurance issue or file a complaint

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1. Answering questions

   Do you have a question about insurance? Want to check a company’s complaint record or make sure an agent is licensed? We can help. Call 800-252-3439 from 8 a.m. to 5 p.m. Central time, Monday through Friday. We answer most calls in less than a minute.

2. Comparing rates

   Looking for home or auto policies but not sure what you should pay? Visit HelpInsure.com to see sample rates, check for discounts, or learn about different kinds of policies.

3. Learning about insurance

   Our consumer information and videos can help you get the most from your insurance policies, understand your rights, and avoid scams. Follow us on Facebook, Twitter, or YouTube for more tips.

4. Finding a life insurance policy

   To find out if a loved one had a life insurance policy or annuity, use the National Association of Insurance Commissioners’  Life Insurance Policy Locator Service.

5. Resolving complaints

   Have an issue with an insurance company or agent? You can file a complaint, and we’ll work to resolve it. Last year, we returned $56 million to consumers through refunds and higher claim payments.

Resources

• Can TDI help with my complaint? (video)
• What if my insurance isn't paying enough?
• Not sure who to call with your question or complaint? We can help.
• Get help with an insurance complaint (video)