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Texas Department of Insurance
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March 2025

Hail damage? Tips to file an insurance claim

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man holding handful of hail stones

Did hail or strong winds damage your home or car?

Your insurance company should pay for hail damage - if you have wind and hail coverage on your homeowners policy or comprehensive coverage on your auto policy.

File a claim quickly.

Other tips for getting paid:

  • Take photos or video of the damage. Also, make a list of any damage inside and outside your house or car. Don't throw away damaged items until your insurance company gives permission.
  • Prevent more damage. Remove standing water. Cover broken windows and holes to keep out rain. Save all receipts. Your policy may pay for temporary repairs.
  • Be available for the adjuster. Make sure the adjuster sees everything.
  • Keep a list of everyone you talk to at your insurance company. Be ready to answer questions about the damage.
  • Ask about living expenses. If you can’t stay in your house, most policies will cover some related costs. Keep your receipts.
Have a question about insurance? Call the Texas Department of Insurance at 800-252-3439 or visit www.tdi.texas.gov.