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What you need to know about continuing ed

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Keeping your continuing education (CE) credits up to date helps you better serve Texas consumers. Stay current with state requirements to avoid penalties. If you have a question about CE, email CE@tdi.texas.gov or call 512-676-6500.
agents-studying

  1. What do I need to know about continuing education?

    • Check how many CE hours you need on Agents and Adjusters. Click your license type and select “Continuing education credits.” Some licenses require specific topics.
    • At least half your CE hours must be earned in a classroom or classroom equivalent environment, such as an online course. Always check the CE course instruction method before you sign up.
    • You must complete all CE hours by your license expiration date. Check the expiration date on your CE transcript on Sircon.
    • Some insurance-related courses offered by a State Bar, Board of Public Accountancy, or accredited college, law school, or university may count towards your CE requirements. Use FIN522: Licensee Request for Qualifying Credit to request credit.

  2. Where do I start?

    • Watch the webinar: Agent and adjuster licensing continuing education.
    • Find TDI-approved courses on Sircon. Click “Look up Courses or Transcript.” Search for a single course with “Approved Courses Inquiry” or search for a CE provider with “Approved Provider Inquiry.” If you need help, call Sircon at (877) 876-4430.
    • Review your CE transcript on Sircon. Click “Look up Courses or Transcript,” click “Continuing Education Transcript Inquiry,” then enter your information.

  3. Why is a CE course not showing up on my transcript?

    • If you’ve completed a CE course but the credits are not showing up on your transcript, contact the provider (company) that offered the course for an update. Providers have up to 30 days from the course completion date to report the credits to your transcript.
    • Verify the CE course instruction method. No more than half of your CE credits can be in the instruction method of self-study. If you've already reached this limit, the course hours may not count toward your total requirement.
    • Make sure you're not taking the same course more than once within the same licensing term. Duplicate courses will only count once.

  4. What do I do if I don’t have enough CE?

    You can’t renew your license if you don’t have enough CE or haven’t paid your fines.

    • Complete any missing CE hours. There’s a $50 fine for each CE hour you didn’t complete by your expiration date up to a maximum of $500 per deficient license type.
    • Pay any CE fines through Sircon's State Invoice Payment service for processing in one business day. If you don’t have an account, you can create one for free. After you’re in Sircon, go to “Services,” and then “State Specific Services.” Click “Pay State Invoice” and enter the invoice ID on your CE fine invoice. For technical issues, contact Sircon support online or call 877-876-4430.
    • For questions about your CE invoice, email TDI at CE@tdi.texas.gov or call 512-676-6500.
    • If you’ve held a Texas license for 20 consecutive years or more, with no gaps longer than 90 days, you may be eligible to get a Permanent CE Exemption. Select Services from the Education Services menu on Sircon.
    • If you’ve had an illness, medical disability, or other extenuating circumstances that prevented you from completing CE, you may qualify for a continuing education extension. Use our Application for CE Extension/Exemption to see if you qualify. Supporting documentation is required for this request.
    • Important: Texas does not grant permanent medical exemptions. A new appeal must be submitted each licensing term.

  5. Do non-residents need CE?

    Non-residents generally do not complete CE. This is required only when they have a Texas designated home state (DHS) adjuster license or when their resident state does not require CE.

  6. Do I still need CE if I don’t use my license?

    Yes, it’s a condition of licensure. If you hold an active license in Texas that requires CE, you must complete these hours by your expiration date.

    Important: Surrendering a license does not remove CE requirements, but it may pro-rate the number of CE hours you owe. To surrender your license, please submit our Voluntary Surrender of Texas Insurance License form.

  7. What about CE for title and escrow officers?

Learn about continuing education credits for title officers and escrow officers.



Questions? Call us at 512-676-6500.

 

Last updated: 6/4/2025