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Texas Department of Insurance
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Review Requirements Checklist – Personal Automobile

Updated 08/10/2023 - Return to Index

Refer to Property & Casualty Filings Made Easy for required documentation.

Forms

Filing Standards
Review requirements Reference Comments
Policy Forms and Endorsements §2301.001(2), Insurance Code Policy forms and endorsements may not be unjust, unfair, inequitable, misleading or deceptive.
Prior Approval Chapter 2301, Insurance Code An insurance policy form or endorsement may not be delivered or issued for delivery in this state unless the form has been filed with and approved by the commissioner. Filings must be submitted to the Texas Department of Insurance at least 60 days before the effective date of filing. An insurer may continue to use the policy forms and endorsements promulgated, approved, or adopted under Chapter 1952 on notification to the commissioner in writing that the insurer will continue to use those forms.
Disapproval of Forms; Withdrawal of Approval §2301.007, Insurance Code The commissioner may disapprove a form filed under §2301.006 or withdraw approval of a form if the form (1) violates any law, including a rule adopted under the Texas Insurance Code, or (2) contains a provision or has a title or heading that is unjust or deceptive, encourages misrepresentation, or violates public policy.
Applications 28 TAC § 5.9327

You must file applications:

  • for approval if the application is a part of the policy. Always file new or amended applications for prior approval.
  • for informational purposes if the application is not a part of the policy. File the application when you file a new personal automobile policy form.

Let us know.

When you file an application, tell us in the filing’s Explanatory Memorandum whether it is a part of the policy.

Explanatory Memorandum Filings Made Easy Guide A detailed explanatory memorandum must be attached to describe a new or revised product, its application and any changes in coverage, limits, exclusions, etc., from that provided by the previously promulgated/approved/adopted forms.
Comparative Evaluation Filings Made Easy Guide A side-by-side comparison must be attached showing any differences between the filed forms and the previously promulgated, approved, or adopted forms to which the filed form is being compared. Differences must be clearly indicated and explained. When a previously promulgated, approved, or adopted form is being amended, companies must use underlining to denote any new language added and bracketing to remove existing language from a form.
Flesch Scoring §§2301.051 - 2301.055,
Insurance Code and Commissioner Order No. 92-0573
Filings must include the Flesch Score indicating the filed forms meet the minimum readability standards established by the Commissioner of Insurance under Commissioner Order No. 92-0573. Forms that fail to meet a minimum Flesch Score of "40" cannot be approved.
Coverage Issues
Review requirements Reference Comments
Betterment

Insurance Code §1952.0515, §1952.101, §1952.301; Transportation Code 601, Subchapter D

Insurers may include or exclude betterment coverage on first-party physical damage claims (comprehensive and collision). Policy forms may not exclude betterment in liability or uninsured/underinsured motorist coverage.
Personal Injury Protection Coverage §§1952.151 - 1952.161, Insurance Code Personal injury protection coverage must be provided unless the named insured rejects it in writing. Selection/rejection forms used for PIP are not subject to approval and are not part of the policy.
Uninsured or Underinsured Motorist Coverage §§1952.101 - 1952.110, Insurance Code Uninsured/underinsured motorist coverage must be provided unless the named insured rejects it in writing. Selection/rejection forms used for UM/UIM are not subject to approval and are not part of the policy.
Underinsured Motorist Coverage §1952.103, Insurance Code Statutory definition: "'Underinsured motor vehicle' means an insured motor vehicle on which there is collectible liability insurance coverage with limits of liability for the owner or operator that were originally lower than, or have been reduced by payment of claims arising from the same accident to, an amount less than the limit of liability stated in the underinsured coverage of the insured's policy." The policy must not conflict with §1952.103 or the Texas Supreme Court decision in Stracener v. United Services Automobile Association, 777 S.W.2d 378 (Tex. 1989). Stracener requires underinsured motorist coverage to pay the full amount of damages that the insured is legally entitled to recover, reduced by the amount recovered or recoverable from the insurer of the underinsured motor vehicle, up to policy limits for UM/UIM. Stracener states "a negligent party is underinsured whenever the available proceeds of his liability insurance are insufficient to compensate for the injured party's actual damages."
Recovery Under Underinsured Motorist Coverage §1952.106, Insurance Code Underinsured motorist coverage must provide payment of all amounts that the insured is legally entitled to recover as damages from owners or operators of underinsured motor vehicles because bodily injury or property damage, not to exceed the limit specified in the insurance policy, and reduced by the amount recovered or recoverable from the insurer of the underinsured motor vehicle.
The coverage description for underinsured motorist coverage must not conflict with §1952.106 or the Texas Supreme Court decision in Stracener v. United Services Automobile Association, 777 S.W.2d 378 (Tex. 1989). Stracener states "the set off is to be subtracted from the amount of actual damages incurred as a result of the negligence of the underinsured motorist rather than from the limits in the underinsured motorist insurance policy."
UM/UIM Required Policy Language §§1952.101-1952.110, Insurance Code To ensure that policies comply with §1952.103 and §1952.106, and to ensure that policyholders receive the underinsured motorist coverage to which they are entitled, TDI will not approve a UM/UIM coverage part unless the policy definition for "underinsured motor vehicle" states "an underinsured motor vehicle is one to which a liability bond or policy applies at the time of the accident but its limit of liability either: a. is not enough to pay the full amount the covered person is legally entitled to recover as damages; or b. has been reduced by payment of claims to an amount which is not enough to pay the full amount the covered person is legally entitled to recover as damages."
Recovery Prohibited for Vehicles Impounded for Drug Violation §1952.057, Insurance Code A motor vehicle insurance policy delivered or issued for delivery in the state of Texas may not provide payment on final conviction of the named insured for loss for a covered motor vehicle that is seized by federal or state law enforcement officers as evidence in a case against the named insured under Chapter 481, Health and Safety Code or the federal Controlled Substances Act, 21 U.S.C. Section 801 et seq.
Required Provision: Coverage for Certain Spouses §1952.056, Insurance Code Statutory requirement that a personal automobile policy must contain a provision to continue coverage for the spouse during a period of separation in contemplation of divorce.
Vehicles Acquired During Policy Period §1952.059, Insurance Code (HB 949, 83rd Regular Session) A personal automobile policy must define a covered vehicle and provide certain amounts of coverage for newly acquired vehicles.
Indicates new addition since last update.TNC (Rideshare) Exclusions Chapter 1954, Insurance Code

Exclusions may only apply to:

Who

  1. Insureds, under their own personal auto policies, while using a covered vehicle as a Transportation Network Company (TNC) vehicle at the time of loss.
  2. Passengers while occupying a vehicle that an insured is using as a TNC vehicle at the time of loss.

What

  1. A covered vehicle while it is being used as a TNC vehicle at the time of loss.
  2. Any other vehicle being used by an insured as a TNC vehicle at the time of loss.

When

  1. While an insured is logged on to a TNC "digital network" as a driver, and is using a vehicle as a TNC vehicle at the time of loss.
  2. While an insured is engaged as a driver in a "prearranged ride."

An auto policy or endorsement may NOT exclude:

  1. Coverage for a TNC passenger, under the passenger's auto policy, while the passenger is occupying a vehicle being used as a TNC vehicle at the time of loss. This applies if the passenger's policy is not the policy insuring either the TNC driver or vehicle. (Coverage examples: PIP, UM/UIM)
  1. Coverage for pedestrians and other third parties under their auto policies.

TNC related definitions should track Insurance Code Section 1954.001. This section only applies to ridesharing and not -to-peer car sharing or delivery.

Indicates new addition since last update.Peer-to-Peer Car Sharing Exclusions Business & Commerce Code Chapter 113

Peer-to-peer car sharing exclusions are permitted by Business & Commerce Code Section 113.0053 and may only apply during the “car sharing period” as defined in Section 113.0001(2):

"Car sharing period" means the period of time beginning with
the delivery period or, if there is no delivery period, the start
time and ending at the termination time.

Peer-to-peer car sharing is different than a rental vehicle agreement.

Anti-Stacking Provisions Chapter 2301, Insurance Code "Other insurance" clauses or similar provisions may not contain "anti-stacking" or "non-cumulation" language that excludes or limits coverage in other separate, but applicable policies, that are issued by affiliated companies or by other unaffiliated companies. Anti-stacking language may only apply to policies issued to "you" (named insured) by "us" (underwriting company). Insureds are entitled to the coverage that they pay for. (Texas Supreme Court decision in Stracener v. United Services Automobile Association, 777 S.W.2d 378 (Tex. 1989)).
Defense Chapter 2301, Insurance Code Cost of defense within limits is not permitted.
Examination Under Oath Chapter 2301, Insurance Code;
§151.001(a)(7), Family Code
If policy language requires examination under oath, the provision must also state that a parent or guardian may be present during any examination of a minor.
Permissive Use of an Automobile Chapter 2301, Insurance Code Policy language must provide coverage for individuals, other than family or household residents, using a covered automobile with permission.
Special Conditions for Lloyds, Mutuals, Reciprocals, & Participating Stock Companies General Casualty Bulletins Nos. 276, 443, and 446 When a policy is issued by a Lloyds, a mutual company, a reciprocal association or a participating stock company having special provisions applicable to its membership, dividends and/or policyholders, such provisions, when approved, in accordance with the provisions of the Texas Insurance Code, of 1951, as amended must be inserted in the policy.
Class of Drivers §1952.351(2) and §1952.353(b), Insurance Code

An insurer may not exclude a class of drivers in a provision or endorsement of an automobile insurance policy.

Temporary Vehicle

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§1952.060(b) and (d), Insurance Code

A personal automobile policy must define a temporary vehicle and provide primary liability coverage for the insured's legal liability for bodily injury and property damage, and for damage to the temporary vehicle. The coverage must be primary and not excess.

§1952.060(b), §1952.060(a)(3), §1952.060(a)(1), and §1952.060(a)(2), Insurance Code

Definitions

The policy must define temporary vehicle as it is defined in Subsection 1952.060(a)(3).

The policy does not have to define repair facility or resident relative, but if it does, the definitions must be substantially similar to the statutory definitions in Subsections 1952.060(a)(1) and (2).

§1952.060(d), §1952.060(e), and §1952.060(b), Insurance Code

Liability Coverage

Temporary vehicle coverage must insure:

  1. the person named in the policy;
  2. any resident relative of the insured; and
  3. any licensed operator residing in the insured’s household.

The policy limits must be available to cover a temporary vehicle. A sublimit for temporary vehicles is not allowed.

The policy must state that liability coverage is primary for a temporary vehicle.

§1952.060(c), Insurance Code

Liability Exclusions

Policies with certain exclusions must have exceptions for a temporary vehicle, including:

  1. damage to property rented to, used by or in the care of an insured;
  2. delivery of property for a fee;
  3. business use; and
  4. assumed or contractual liability.

The exceptions to these exclusions must use language similar to:

  • "This exclusion does not apply to a temporary vehicle;" or
  • “This exclusion does not apply to a temporary vehicle that is:
    • a private passenger automobile;
    • a pickup, utility vehicle, or van with a gross vehicle weight of 14,000 pounds or less that is not primarily used for the delivery or transportation of goods, materials, or supplies, other than samples; or
    • used in farming or ranching.”

§1952.057, Insurance Code

Controlled Substance Exclusion

A temporary vehicle is a covered vehicle in the liability section and so the liability section must include the controlled substance exclusion required by Section 1952.057.

Arbitration
Review requirements Reference Comments
Limited to Coverage Disputes Chapter 2301, Insurance Code Voluntary, post dispute arbitration only. May be either binding or non-binding.
Toll Free Information
Review requirements Reference Comments
Notice to Accompany Policy §521.005, Insurance Code Texas Insurance Code requires a brief written notice of suggested procedure to be followed by the policyholder in the event of a dispute concerning a policyholder's claim or premium. The notice must include the name and address of the department and the toll-free telephone number maintained under §§521.051 - 521.056 of the Texas Insurance Code.
Department Toll-Free Number for Information and Complaints §§521.051 - 521.056, Insurance Code Toll-Free number for the Texas Department of Insurance.
Insurer Toll-Free Number for Information and Complaints §§521.101 - 521.103, Insurance Code Insurer's requirement to maintain a toll-free number to provide information concerning policies issued by the insurer and to accept complaints from the policyholder. Article contains an exception for insurers whose gross initial premium receipts collected in this state are less than $2 million a year.
Notice of Toll-Free Telephone Numbers and Information & Complaint Procedures 28 TAC §1.601 and §1.602, Texas Administrative Code and Commissioner's Order 3952 To satisfy requirements for §521.005, §§521.051 - 521.056, and §§521.101 - 521.103 noted above.
Cancellation, Nonrenewal and Other Termination Provisions
Review requirements Reference Comments
Policyholder Right to Cancel Chapter 2301, Insurance Code Insurers cannot limit or restrict the policyholder’s right to cancel a policy.
Indicates new addition since last update.Cancellation Chapter 551, Insurance Code; 28 TAC §5.7018

When cancellation is allowed

Insurance Code §551.104 lets insurers cancel a personal auto policy if:

  1. the policy has been in effect less than 60 days;
  2. the named insured does not pay any portion of the premium when due;
  3. the insured submits a fraudulent claim;
  4. TDI determines that continuation of the policy would result in a violation of the Insurance Code or any other law governing the business of insurance in this state; or
  5. the driver's license or motor vehicle registration of the named insured or any other motor vehicle operator who resides in the same household as the named insured or who customarily operates an automobile covered by the policy is suspended or revoked (unless the named insured consents to excluding coverage for that person).

When cancellation is not allowed

  1. Elected Officials

Insurers can’t cancel the policy solely because the policyholder is an elected official.  Insurance Code §551.152

  1. Inquiries

Insurers can’t cancel the policy because of a customer inquiry.  Insurance Code §551.113

Required notices

Insurers must send cancellation notices to the policyholder at least 10-days before cancellation is effective.  Insurance Code §551.104(e)

Insurers must also send cancellation notices to covered vehicles’ lienholders at least 10-days before cancellation is effective.  28 TAC §5.7018

Indicates new addition since last update.Nonrenewal

Chapter 551, Insurance Code;

28 TAC §5.7018;

28 TAC §5.7016

When nonrenewal is allowed

Insurers may refuse to renew a personal auto policy for any lawful reason on the 12-month anniversary of the original effective date of the policy.  Insurance Code §551.106

When nonrenewal is not allowed

  1. Age

Insurers can’t refuse to renew the policy solely because of the age of the person covered by the policy.  Insurance Code §551.106(a)

  1. Elected Officials

Insurers can’t refuse to renew the policy solely because the policyholder is an elected official.  Insurance Code §551.152

  1. Inquiries

Insurers can’t refuse to renew the policy because of a customer inquiry.  Insurance Code §551.113

  1. Certain Claims

28 TAC §5.7016 doesn’t allow insurers to refuse to renew the policy solely because of:

  1. claims involving damage from a weather-related incident that do not involve a collision;
  2. accidents or claims involving damage by contact with animals or fowls;
  3. accidents or claims involving damages caused by flying gravel, missiles, or falling objects;
  4. towing and labor protection; or
  5. any other not-at-fault claim or accident, unless there are two or more such claims or accidents in any 12-month period.

Required notices

Insurance Code §551.105 requires insurers to send notice of nonrenewal at least 60 days before the policy expires.  Otherwise, the insurer must renew the policy at the request of the policyholder.

Insurers must also send nonrenewal notices to covered vehicles’ lienholders at least 10 days before the policy expires.  28 TAC §5.7018
Nonrenewal for Failure to Cooperate §551.1053, Insurance Code Nonrenewal of personal auto policies for the insured's failure to cooperate in the investigation, settlement, or defense of a third-party liability claim or action.
Refund of Unearned Premium §558.002, Insurance Code An insurer must return unearned premium to the policyholder not later than the 15th business day after the effective date of cancellation or termination of a policy.
Voiding Coverage Chapter 705, Subchapter A, Insurance Code "Void Coverage" language must comply with Chapter 705, Subchapter A, and the misrepresentation must be material.
Claims Settlement
Review requirements Reference Comments
Prompt Payment of Claims §§542.051 - 542.061, Insurance Code Prompt payment of claim requirements. When the term "Business Day" is used, the definition must be in the policy.
Notice of Settlement of Liability Claims §§542.151 - 542.154, Insurance Code Notice of settlement of claim under casualty insurance policy. EXCEPTION - This article does not apply to a casualty policy that requires the insured's consent to settlement of a claim against the insured or to fidelity, surety, or guaranty bonds.
Contractual Limitations Period - Suits §16.070, Civil Practice & Remedies Except as provided by Subsection (b), a person may not enter a stipulation, contract, or agreement that purports to limit the time in which to bring suit on the stipulation, contract, or agreement to a period shorter than two years. A stipulation, contract, or agreement that establishes a limitations period that is shorter than two years is void in this state. The Texas Third Court of Appeals issued an opinion that acknowledges that the language providing 2 years and 1 day from the date the cause of action first accrues satisfies the statutory requirement of §16.070, Civil Practices and Remedy Code. (search.txcourts.gov) Case #03-08-00408-CV
Notice Requirements §16.071, Civil Practice & Remedies A contract stipulation that requires a claimant to give notice of a claim for damages as a condition precedent to the right to sue on the contract is not valid unless the stipulation is reasonable. A stipulation that requires notification within less than 90 days is void.
Damages
Review requirements Reference Comments
Punitive / Exemplary Damages Chapter 2301, Insurance Code Exclusions may be considered with appropriate rate consideration and rate analysis. A "rate analysis" is the company's actuarial justification for the rate consideration given, or not given, for use of the exclusion. This would include the reasons for the amount of any rate credit or the justification for the position that no rate credit is given. Endorsements will not be approved until P&C Actuarial acknowledges that the rates are acceptable. NOTE: Approval of a punitive/exemplary damage exclusion does not relieve an insurer of any contractual obligation to defend which may otherwise exist in the policy.
Compensatory Damages Chapter 2301, Insurance Code If insuring agreement specifies policy pays for only compensatory damages, rate consideration may be necessary as policy may not cover non-compensatory damages such as punitive exemplary damages.
Declarations Page
Review requirements Reference Comments
Specimen Policies §1812.003, Insurance Code (SB 852, 83rd Regular Session) The policy must disclose certain information on the declarations page if the insurer elects to post a specimen policy on its website.
Exclusions
Review requirements Reference Comments
Abuse, Physical Abuse or Molestation Exclusions Chapter 2301, Insurance Code If policy or endorsement contains this type exclusion, definition of "abuse" in abuse, physical abuse, or molestation exclusion must be included. Must include wording, "For purposes of this endorsement, abuse means an act which is committed with the intent to cause harm."
Communicable Disease Exclusion §1952.101 & §1952.152, Insurance Code Communicable disease exclusions are acceptable for all coverages except Uninsured/Underinsured and Personal Injury Protection.
Rented or Leased Vehicles Chapter 2301, Insurance Code Policy provisions that exclude coverage for loss arising from the use of a vehicle, while it is rented or leased to others, must also include an exception similar to: "This does not apply if you or any family member lends your covered auto to another person for reimbursement of operating expenses only."
Named Driver Exclusion §1952.351(2) and §1952.353(b), Insurance Code

A named driver exclusion must:

  • specifically name each excluded driver;
  • not exclude a class of drivers; and
  • be accepted in writing by the named insured.
§1952.101 and §1952.152, Insurance Code

If the insurer intends to apply the named driver exclusion to PIP and UM/UIM, the named driver exclusion must also include a rejection of these coverages

General Change Endorsements
Review requirements Reference Comments
May Not Manuscript Coverage Once Approved Chapter 2301, Insurance Code Coverage forms are prior approval. Change endorsements may be used to change insured address, etc., but may not be used to change, alter, or "clarify" coverage in any way. Company must provide verification that the endorsement will not be used to change, alter, or clarify coverage.
Rebating or Discrimination
Review requirements Reference Comments
Prohibited Practices and Rebates Related to Policies Chapter 1806, Subchapters A & B, Insurance Code Inducements prohibited.
Political Affiliation and Expression Chapter 544, Subchapter M, Insurance Code Except as provided by Section 544.603, a person may not refuse to insure or provide coverage to an individual, refuse to continue to insure or provide coverage to an individual, limit the amount, extent, or kind of coverage available for an individual, or charge an individual a rate that is different from the rate charged to other individuals for the same coverage because of the individual's political affiliation or expression.
Choice of Law
Review requirements Reference Comments
Texas Laws Govern Policies Article 21.42, Insurance Code Texas must be choice if filing contains choice of law provision.
Texas Motor Vehicle Safety Responsibility Act
Review requirements Reference Comments
Motor Vehicle Liability Insurance; Requirements Transportation Code §601.071 Provides requirements of a motor vehicle liability insurance policy for meeting financial responsibility.
Minimum Coverage Amounts Transportation Code §601.072 Provides minimum amounts of motor vehicle liability insurance required when using insurance to establish financial responsibility.
Occupations Code Vehicle Storage Facilities
Review requirements Reference Comments
Payment by Lienholder or Insurance Company Occupations Code §2303.156 (b) An insurance company that pays a claim of total loss on a vehicle in a vehicle storage facility is liable to the operator of the facility for any money owed to the operator in relation to delivery of the vehicle to or storage of the vehicle in the facility regardless of whether an amount accrued before the insurance company paid the claim.

Rates

Filing Standards
Review requirements Reference Comments
File & Use Chapter 2251, Insurance Code Each insurer shall file with the Commissioner all rates, supplementary rating information, and reasonable and pertinent supporting information for risks written in this state.
Claims Not Paid or Payable Section 1953.051(b), Insurance Code
(SB 189, 84th Regular Session)
An insurer may not assign a rate consequence solely to a claim filed by an insured under a personal automobile insurance policy that is not paid or payable under the policy.
Consumer Inquiries Sections 544.553, 1953.051(b), Insurance Code
(SB 189, 84th Regular Session)
An insurer may not charge a rate that is different from the rate charged to other individuals for the same coverage or increase a rate charged to an insured based solely on whether a consumer inquiry has been made by or on behalf of the applicant or insured.
Elimination of (a) Rates Commissioner's Bulletin No. B-0022-95 Chapter 2251 does not provide for the filing of rates on an individual basis. Each insurer shall file with the Commissioner all rates, supplementary rating information, and reasonable and pertinent supporting information for risks written in this state.
Use of Motor Vehicle Violations Section 1953.051(a), Insurance Code;
Chapters 541-600, Transportation Code
Insurers may not "assign a rate consequence to a charge or conviction for a violation for Subtitle C, Title 7 Transportation Code" (Chapters 541 - 600).

Rules

Filing Standards
Review requirements Reference Comments
File & Use Chapter 2301 & Chapter 2251, Insurance Code Manual rules should reflect specific requirements for usage of policy forms, endorsements, and disclosures.

Fees

Filing Standards
Review requirements Reference Comments
Fees for Paper Checks Prohibited §116.002, Business and Commerce Code An insurer or agent may not charge a fee for issuing payment via a paper check.

For more information, contact: PropertyCasualty@tdi.texas.gov

Last updated: 5/13/2024