Find out about lesser-known benefits, learn where to get coverage details, and connect with trusted resources for more help.
What are some health plan benefits people don’t know about?
Some health plans offer wellness programs, gym membership discounts, smoking cessation programs, and certain diabetes equipment.
Will my plan pay for online doctor’s visits?
It’s common for health plans to provide coverage for online doctor appointments. This service is often called telemedicine or telehealth. It just means you can get health care in a place other than the doctor’s physical location, like through your computer or phone.
Can I get free annual wellness checkups?
Many health plans provide free annual screenings for prostate cancer, breast cancer, cervical cancer, and certain cardiovascular screenings if you have a family history of cardiovascular issues or certain artery problems.
How do I find out what my health plan covers?
Health plans must cover certain mandated benefits described in your coverage documents. Get answers about what your health plan covers by reading your policy and evidence of coverage documents. They explain what’s covered and what isn’t.
If you still have questions, contact your health plan’s customer service or the insurance agent who helped you sign up
Who can help me with a surprise medical bill?
Explore resources on TDI’s website or call our Consumer Help Line at 800-252-3439. A representative can answer your questions and help you file a complaint, if needed. We answer calls from 8 a.m. to 5 p.m. Central time, Monday through Friday.
