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Texas Department of Insurance
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Commissioner’s Bulletin # B-0005-24

May 21, 2024


To:   Insurers writing personal automobile and residential property policies in Texas

Re:   2024 HelpInsure.com price comparisons data call


The Texas Department of Insurance (TDI) issues this data call to gather information for the HelpInsure.com website. HelpInsure is a resource for Texas consumers who are shopping for personal automobile or residential property insurance. Insurance Code §32.102 requires that TDI provide this information. Responses for this data call are due by June 21, 2024.

Who Must Respond to the Data Call

Insurers meeting one of the following criteria must respond to this call:

  • The insurer is in one of the top-25 national groups and has more than $1 million in direct written premium in Texas; or
  • The insurer is in one of the top-25 national groups, has more than $1 million in direct written premium in Texas, and issues and processes business through a nonaffiliated company (for example, a county mutual).

TDI will notify insurers by email if they meet the above criteria and must report. Insurers in the top-25 national groups that are not writing new business must confirm this in writing to TDI. TDI encourages all other property and casualty insurers to participate, but participation is optional for companies that do not receive the notification.

Please see the attached instructions for calculating the personal automobile and residential property sample rates and for providing additional information. The criteria for the sample rates have not changed from the 2023 data call, except for the make and model year of the two vehicles used to develop the automobile sample rates. An Excel spreadsheet containing the record layout for the sample rate data file and ZIP codes is attached with the instructions.

Data is due to TDI by June 21, 2024, for rates effective June 1, 2024.

If you have any questions regarding this data call, please contact Jonathan Porras by email at DataCall@tdi.texas.gov or by phone at 512-676-6702.

General Instructions

Record Layout and ZIP Code Lists

HelpInsure Portal FAQ



For more information, contact: DataCall@tdi.texas.gov

Last updated: 5/21/2024