The Texas Department of Insurance (TDI) is required to provide consumers with complaint ratios. These ratios must be computed as "the number of justified, verified as accurate, and documented as valid complaints" received against a company "as a percentage of the number of insurance policies... in force on the preceding December 31...." (Article 1.35D(b)(1), Texas Insurance Code). In order to satisfy this mandate regarding 2000 complaints, TDI must require companies to report the number of policies in force as of December 31, 2000.
Please read, then complete and file the attached form to report the required information. The filing is due no later than February 15, 2001. This request is made pursuant to Section 38.001 of the Texas Insurance Code.
This filing is not for the combined reporting of a group of affiliated companies. A separate filing is required for each company licensed in Texas as of December 31, 2000, and similar notice is being mailed to each such company's principal mailing address, as recorded with TDI.
Please see the Instructions sheet for details. For your convenience, you may file the completed form either by mail, fax, or electronically via the Internet. If you file the form by fax or the Internet, you do not need to mail the form to TDI.
If you have any questions regarding the form or its filing, please contact Melissa Hield at 512-322-4349 or send an e-mail to melissa.hield@tdi.state.tx.us. Thank you for assisting us in providing accurate information to Texas consumers.
Sincerely,
Jose Montemayor
Commissioner of Insurance
Instructions for Texas Policy Count Exhibit
- Print or type numerical values in each blank for each line of coverage.
- Enter "0" if the company had no policies/contracts/certificates in force covering Texas risks as of December 31, 2000.
- Be sure to have an appropriate person complete and sign the bottom of the form.
- TITLE INSURERS: Enter the total number of policies written during the preceding five (5) calendar years (1996-2000). This figure is required in lieu of a count of policies in force as of December 31, 2000.
- Submit your filing one of the following ways:
On-line:
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| Or fax it to: | Melissa Hield 512-305-7463 |
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| Or mail it to: | Melissa Hield Consumer Protection MC 111-1A Texas Department of Insurance P O Box 149104 Austin TX 78714-9104 |
If you file online or by fax, please do not mail a hard copy of the filing.
- Questions? Contact Melissa Hield via e-mail melissa.hield@tdi.state.tx.us or call 512-322-4349.
DEFINITIONS
Lines of Coverage
- Life - all forms of coverage on the life of a person (whole, universal, term, credit, etc.).
- Annuities - fixed and variable annuities.
- Medicare Supplement/Select/Risk - all contracts providing health benefits and/or services to fill the gaps in the protection provided by the Medicare program, and Medicare risk contracts.
- All other Health and Accident - all contracts providing or arranging for health care services or covering or indemnifying health care expenses (indemnity/insurance), including disability, credit health/accident/disability, HMO and other managed care contracts, and long-term care contracts, other than Medicare Supplement, Medicare Select, or Medicare Risk contracts.
- Personal Motor Vehicle - all personal automobile policies covering any type of vehicle, including policies written by assignment through the Texas Automobile Insurance Plan Association (TAIPA).
- Commercial Motor Vehicle - all motor vehicle coverages other than those issued under personal automobile policies, including policies written by assignment through the Texas Automobile Insurance Plan Association (TAIPA).
- Dwelling - all forms of homeowners, renters (tenant), and dwelling fire.
- Workers' Compensation - policies issued to employers and which indemnify employees for health care expenses and/or their loss of income, where such result from injuries sustained within the course and scope of their employment.
- Other Property, Casualty, Surety and/or Title - all captioned lines, including credit property and credit involuntary unemployment, and farmowners and ranchowners. Exclude motor vehicle, dwelling, and workers compensation, as described above.
Policies, Contracts and Certificates
- Individual Policies/Contracts - all policies and contracts not issued to or through a group.
- Group Contracts (or "master contracts") - all group policies or contracts issued to groups having members (or certificate-holders) located in Texas.
- Group Certificates - the number of Texas members (or, for HMOs, "subscribers") covered under any group contract.