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Texas Department of Insurance
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Snapshot: 2024 Access to Care report

About the report

This report measures the availability and accessibility of care from 2017 to 2022, by the:

  • Rate of physician participation in treating work-related injuries.
  • Rate of physician retention.
  • Timeliness of first non-emergency medical treatment.

Published April 2024 by the Workers' Compensation Research & Evaluation Group.

Read the full report

2024 Access to Care

Summary

One of the primary goals of an effective workers’ compensation system is to ensure that employees with work-related injuries receive timely and appropriate medical treatment. In a healthy workers' compensation system, health care should be easily accessible, prompt, and appropriate. This report measures the availability of care by the rate of physician participation in treating work-related injuries and the rate of physician retention from 2017 to 2022. This report also measures the accessibility of care by the timeliness of first non-emergency medical treatment.

Key findings 2024 Access to Care Findings

Participation rates of physicians. The total number of physicians actively practicing in Texas increased at an annual rate of 2.6% between 2017 and 2022. The total number of workers’ compensation participating physicians remained relatively stable in 2022 (17,659), resulting in a decreasing participation rate.

Physician retention. Overall, the workers’ compensation physician retention rate was high and relatively stable: 79% in 2017 and 76% in 2022.

Access to medical care by geographical area. In 2022, 79% of active physicians in Texas practiced in the five largest metro areas. Seventy-four percent of workers’ compensation participating physicians were in the largest metro areas.

Timeliness of care. About 82% of claims received initial non-emergency care in seven days or less in injury year 2022, down from 84% in 2017. The share of claims receiving same-day treatment decreased from 44% in injury year 2017 to 41% in 2022, including a slight dip from 45% in 2019 to 41% in 2020 possibly due to COVID-19.

For more information, contact: WCResearch@tdi.texas.gov

Last updated: 5/13/2024