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Texas Department of Insurance

What information do I need to share?

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Information must be shared with the other parties before a benefit review conference (BRC) or a hearing. This is called exchanging information.

Need help?

  • Call DWC Customer Service at 800-252-7031, Monday through Friday, 8 a.m. to 5 p.m., Central time.
  • The Office of Injured Employee Counsel (OIEC) is a state agency that offers injured employees free help with workers’ compensation claims. If you do not have an attorney and want help from an ombudsman, visit the OIEC website or call 866-393-6432.
  • If you want an attorney and need help finding one, visit the State Bar of Texas website or call 800-204-2222.

Pertinent information for a BRC:

Information that is pertinent depends on your dispute. Examples may include:

  • DWC forms.
  • Witness statements, police reports, and records in any format (such as paper or electronic documents, audio files, or video files) that explain or show:
    • How, when, and where the injury happened.
    • Why the injury happened.
    • When the injury was reported.
  • Employer records such as reports of injury or wage information
  • medical records about your claim such as:
    • Emergency room reports.
    • Reports to explain how work activities caused the claimed injury, condition, or illness.
    • Reports from any medical professional who treated you or gave an opinion about your injury.
    • Reports from designated doctors, required medical exams, and peer reviews.

Deadlines for exchanging information for a BRC:

  • Before asking for a BRC, send the other parties a copy of all your pertinent information about the dispute.
  • If you get a BRC request, you have 10 days to send a copy of all your pertinent information to the other parties.
  • At least 14 days before the BRC, send DWC a copy of all your pertinent information. At this same time, send the other parties copies of any pertinent information you have not already sent.
  • As soon as you get new information, send a copy to DWC and the other parties.

Learn more in 28 TAC Section 141.4.

Documentary evidence for a hearing:

For hearings, you must exchange:

  • All reports from any expert witness that you want to testify.
  • All medical records.
  • Any witness statements.
  • The name and contact information of anyone who has information about the dispute.
  • Any other information you want to use as evidence, such as photographs, employer records, DWC forms, recordings, or police reports.

Deadlines for exchanging information for a hearing:

  • Send your documentary evidence to the other parties no later than 15 days after the BRC.
  • If your hearing was scheduled without a BRC, your exchange deadline will be in the letter you get about the hearing.
  • As soon as you get new information, send a copy to the other parties.
  • Bring to the hearing all the information (your exhibits) you want the administrative law judge to consider.
  • If you did not exchange evidence within 15 days after the BRC, the administrative law judge will decide if there is a good reason (good cause) to accept the evidence.

Learn more in 28 TAC Section 142.13.


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Last updated: 10/6/2026