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Texas Department of Insurance

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers’ compensation system, and promote a healthy insurance marketplace, while also protecting the people and the businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence, and efficiency.

Important notice: Read before you apply

Veterans’ preference:

To receive veterans’ preference, applicants must provide at least one of the following documents with their State of Texas Application:

  • a copy of the DD 214, member #4;
  • a statement of compensation from the Veterans Benefits Administration; or
  • a copy of the DD 1300.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: 04, 27, 27A, 44, 51, 51JX, 250X, 4402, 4409, 4410, LG10

Additional Military Crosswalk information can be accessed at:

Veterans: Go to for assistance with translating your military work experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Current opportunity: Benefit Review Officer

Amended (7/11/2018) Internal/External Posting for TDI Employees and the General Public

The Benefit Review Officer presides over Benefit Review Conferences (BRCs) and old law pre-hearing conferences on disputes arising under the Texas Workers’ Compensation Act.

This position:

  • conducts BRCs with duties that include mediating disputes between the parties consistent with Texas Workers’ Compensation Act (Act), Division of Workers’ Compensation Rules (Rules), Appellate Court Decisions, Appeals Panel Decisions (APDs), and the policies of the Division;
  • informs all parties of their rights and responsibilities;
  • ensures that all documents and information pertinent to the resolution of disputed issues are contained in the claim file at the conference;
  • writes a BRC report that is legally, factually, and grammatically correct upon completion of a benefit review conference;
  • generates various work products on a daily basis with minimal or no clerical/administrative assistance and completes required computer data entries that memorialize any contact with parties to a claim;
  • grants or denies BRC reset and cancellation requests;
  • acts on attorney fee requests; and
  • performs other duties as assigned.


Graduation from an accredited four-year college or university with a degree in business administration or in a related field.  Education and experience may be substituted for one another on a year-for-year basis.

Additionally, this position requires:

  • one year of experience in a field relative to the assignment.

Additionally, this position prefers:

  • a licensed and practicing attorney;
  • mediation experience or training;
  • three years full-time experience processing workers’ compensation claims; and
  • bilingual English and Spanish language skills (oral and written).

This position requires demonstrated knowledge of:

  • the Texas Workers’ Compensation Act and Rules;
  • medical terminology; and
  • word processing and personal computers.

This position requires demonstrated skill in:

  • planning, decision making, and problem solving;
  • using Microsoft Office software applications, including Word and Outlook;
  • using personal computers sufficient to enter and extract data from related systems and programs;
  • operating a motor vehicle in a safe courteous manner in compliance with traffic laws; and
  • the use of automated equipment.

This position requires the demonstrated ability to:

  • apply critical thinking to comprehend the Texas Workers’ Compensation Act and rules to determine compliance or solve problems;
  • conduct proceedings and write BRC reports that are legally and grammatically correct, with minimal administrative and clerical support;
  • learn the American Medical Association guides to impairment ratings;
  • effectively communicate both orally and in writing;
  • manage multiple tasks and meet deadlines; and
  • satisfy the conditions required to maintain fully-qualified driving status.

Position details

Opening date:06/12/2018
Functional title:Benefit Review Officer
Classification title:Benefit Review Officer II
Status:Amended (7/11/2018) Internal/External Posting for TDI Employees and the General Public
Application deadline:Until Filled
Pay group: B21
Monthly salary: $4,182.02 - $4,432.02
Annual salary:$50,184.24 - $53,184.24
Job posting number:18-283
Division:Division of Workers’ Compensation/Hearings
Location:1108 W. Pike Blvd., Weslaco, Texas 78596
Travel required:25 %


For more information, contact:

Last updated: 7/11/2018