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Texas Department of Insurance

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers’ compensation system, and promote a healthy insurance marketplace, while also protecting the people and the businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence and efficiency.

Important notice: Read before you apply

Veterans’ preference:

To receive veterans’ preference, applicants must provide at least one of the following documents with their State of Texas Application:

  • a copy of the DD 214, member #4;
  • a statement of compensation from the Veterans Benefits Administration; or
  • a copy of the DD 1300.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: None currently identified.

Additional Military Crosswalk information can be accessed at:

Veterans: Go to for assistance with translating your military work experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Current opportunity: Operations Coordinator

Internal/External Posting – TDI Employees and General Public

The Insurance Specialist processes open records request, performs quality assurance of Independent Review Organizations (IRO) decision redactions, performs Additional Duty Safety Offices (ADSO) duties, and enters data into various databases.

This position:

  • prepares various types of correspondence, complex documents and reports;
  • performs office annual audit of Performance Measures;
  • maintains files, including legislative and Quality Care audits, and records and supplies;
  • assists with receiving visitors and answering telephones;
  • responds to open records request and prepares documents as needed;
  • provides complex administrative and technical assistance for the office including creating purchasing requisitions, and travel vouchers;
  • prepares calendars for division staff assignments and maintains Directors calendar using Outlook;
  • coordinates and schedules staff meetings, and types meeting minutes;
  • participates in scanning and data entry processes including data entry of inquiries into Sircon;
  • assists with Human Resources related duties, including preparing job postings; and
  • may assist with special projects.


This position requires sixty college hours. Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.

Additionally, this position requires:

  • one year of experience in office practices, administrative support, or the technical program area.

This position requires demonstrated knowledge of:

  • office practices and administrative procedures;
  • business terminology, spelling, grammar, arithmetic, and
  • Microsoft Office software applications, including Word, Access, PowerPoint, Outlook and Excel.

This position requires demonstrated skill in:

  • problem solving, decision making, and planning;
  • the use of electronic data and word processing equipment and software; and
  • scheduling and maintaining Outlook calendar.

This position requires the demonstrated ability to:

  • apply critical thinking to evaluate, analyze and interpret information;
  • communicate professionally and effectively, both verbally and in writing, with all levels of employees and the general public;
  • discern matters of a confidential nature;
  • organize and prioritize workload;
  • implement administrative procedures and evaluate their effectiveness;
  • work independently on administrative and technical assignments; and
  • manage and coordinate multiple tasks in order to meet necessary deadlines.

Position details

Opening date:02/16/2018
Functional title:Operations Coordinator
Classification title:Insurance Specialist II
Status:Internal/External Posting – TDI Employees and General Public
Application deadline:Until Filled
Pay group:B14
Monthly salary: $2,850.00
Annual salary:$34,200.00
Job posting number:18-159
Division:Financial Regulation/Managed Care Quality Assurance Office
Location:333 Guadalupe Austin, TX 78701
Travel required:5 %


For more information, contact:

Last updated: 2/16/2018