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Texas Department of Insurance

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers’ compensation system, and promote a healthy insurance marketplace, while also protecting the people and businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence, and efficiency.

Important notice: Read before you apply

Veterans’ Preference:

To receive veterans’ preference, applicants must provide at least one the following documents with their State of Texas Application:

  • a copy of the DD 214, member #4;
  • a statement of compensation from the Veterans Benefits Administration; or
  • a copy of the DD 1300.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to the following: Military Occupational Specialty codes are not available at this time.

Additional Military Crosswalk information can be accessed at:

http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Insurance.pdf

Current Opportunity: Windstorm Intake Specialist

Internal/External Posting – TDI Employees and General Public

The Windstorm Intake Specialist performs technical insurance work, data entry, and information assistance to customers regarding windstorm inspections.


This position:

  • enters, processes, issues, and determines revocation of windstorm certificates;
  • audits inspection documentation including applications, field forms, logs, acknowledgments, and certifications for accuracy and completeness;
  • electronically barcodes scanned files to be sent to the image indexer to be indexed to the application;
  • responds to inquiries from engineering firms, builders, contractors, industry representatives, and coworkers on windstorm inspection rules and procedures;
  • advises engineering firms, contractors, homeowners, lending institutions, and insurance agents of building requirements and other aspects of the windstorm program through answering a high volume of calls;
  • compiles and maintains records, and oversees maintenance of windstorm files; may prepare daily, weekly, monthly, quarterly, and annual reports;
  • prepares correspondence and advises outside customers on windstorm matters including resolution of complaints; and
  • may monitor program activities to ensure compliance with orders and regulations.

Qualifications

This position requires thirty college hours.  Education and experience may be substituted for one another on a year-for-year basis.


Additionally, this position requires:

  • one year experience in technical insurance matters or in a field relative to assignment.


This position requires demonstrated knowledge of:

  • Oracle forms, Microsoft Office, and electronic email software.

This position requires demonstrated skill in:

  • establishing effective working relationships with consumers, team members, and industry representatives;
  • entering electronic data accurately and timely;
  • problem solving, decision making, and planning; and
  • managing multiple competing priorities.

This position requires the demonstrated ability to:

  • respond quickly and accurately to high volume telephone work;
  • perform a series of procedural steps;
  • select and transcribe data from several source documents accurately;
  • apply critical thinking to evaluate, analyze, and interpret information; and
  • interpret rules, regulations, and building codes.

 

A computer skills test will be administered during interview.

 

EMPLOYMENT WILL BEGIN ON OR AFTER SEPTEMBER 1, 2017

 

Position Details

Opening Date:07/10/2017
Functional Title:Windstorm Intake Specialist
Classification Title:Insurance Specialist I
Status:Internal/External Posting – TDI Employees and General Public
Application Deadline:Until Filled
Pay Group:B12
Monthly Salary: $2,408.75
Annual Salary:$28,905.00
Job Posting Number:17-186
Division:Regulatory Policy / Inspections Office / Loss Control Program
Location:333 Guadalupe Street, Austin, TX 78701
Travel Required:0 %

 

For more information, contact:

Last updated: 08/11/2017

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