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Texas Department of Insurance
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Guidelines for service of process

”Service of process” is the legal process for formally delivering certain legal documents (including lawsuits, subpoenas, or other legal processes or notices). An agent for service of process can accept the legal documents on behalf of a person or business.

Service of process to insurance companies:

To find the agent for service of process for an insurance company, go to our reports webpage.

Service of process to insurance companies through the Commissioner of Insurance:

The Commissioner of Insurance is the agent for service of process for these types of companies and organizations:

  • Foreign third-party administrators.
  • Multiple employer welfare arrangements.
  • Risk retention groups registered, but not chartered in Texas.
  • Purchasing groups.
  • Viatical settlement companies – unless the viatical settlement company has an agent for service of process filed with TDI.
  • Surplus lines insurer.
  • Domestic company, if:
    • The company maintains its principal offices and any part of its books, records, and accounts out of state,
      and
    • the company doesn’t appoint or maintain an agent for service of process in Texas or its agent can’t be found after reasonable diligence.
  • Alien or foreign companies, if:
    • The company doesn’t appoint or maintain an agent for service of process.
    • The company’s agent can’t be found after reasonable diligence.
      or
    • The company no longer has a valid certificate of authority.

How to serve documents through the Commissioner of Insurance:

Include the following:

  • Two copies of the documents to be served. If the document to be served is a petition, the petition must indicate that the Commissioner of Insurance is the agent for service.
  • $50 fee, (must be made by check or money order, payable to the Texas Department of Insurance).
    and
  • The name and address of the company or organization you want to serve on the citation or summons.

Take them to the Department of Insurance:

Texas Department of Insurance
1601 Congress Avenue
Austin, Texas 78701

Email the TDI Chief Clerk's Office at ChiefClerk@tdi.texas.gov for information on when staff is available to accept service and how you can meet with someone authorized to accept service.

Or mail them to:

Texas Department of Insurance
Chief Clerk Office
Mail code GC-CCO
PO Box 12030
Austin, Texas 78711-2030

Service of process laws:

For more information, contact: ChiefClerk@tdi.texas.gov

Last updated: 9/14/2022